Dekorafence Plastic Ind. Trade Co. Ltd. Shipping & Delivery Policy
This page explains the delivery and shipment processes for orders placed through www.dekorafence.com/shop by Dekorafence Plastik San. Tic. Ltd. Şti. ("Company").
1. DELIVERY TIME
- Your orders are handed over to the cargo company within a maximum of 3 (three) business days after payment confirmation.
- This period may vary for custom-made, personalized, or out-of-stock products. In such cases, customers are notified via email or phone.
- Cargo delivery times may vary depending on your city and district.
2. CARGO AND SHIPMENT
- Shipments are made to all regions of Turkey through contracted cargo companies.
- Shipping fees are specified during the order process. Free shipping opportunities may be offered during campaign periods.
- When your order is handed over to cargo, your tracking number is sent via email or SMS.
3. DELIVERY ADDRESS
The delivery address specified during the order must be accurate and complete. Our Company is not responsible for delays caused by incorrect or incomplete address notifications. If the buyer is not at the address during delivery, the cargo company may leave the package at the nearest branch.
4. INSPECTION UPON DELIVERY
Please inspect your package alongside the cargo officer while receiving the product. If you detect any damage to the product packaging, have a "Damage Assessment Report" issued and do not accept the product.
5. INTERNATIONAL SHIPPING
Currently, shipments are made only within the borders of Turkey. Separate announcements will be made for international shipments.
6. CONTACT
You can contact us for all your questions regarding the delivery of your order:
- Title: Dekorafence Plastik San. Tic. Ltd. Şti.
- Tax Office / No: Çorum / 2731451865
- Address: Mimarsinan Mah. Galericiler Sitesi 4. Sok. No: 58 Merkez / Çorum, Turkey
- Phone: +90 532 419 62 02
- Email: info@dekorafence.com